Will close UberEats

Off for Uber Eats in Austria

The app will only be active until March 7th. There are already around 200 food deliverers from competitor Mjam.

The online food delivery service Uber Eats is withdrawing from Vienna and thus from all of Austria. The app will only be active until March 7, the company announced in a blog entry on Thursday. Around 200 self-employed food deliverers are affected by the withdrawal, while there were only a few permanent employees in Vienna. Compared to other European cities, business in Vienna has not grown as fast and as strongly as one had hoped, writes Uber Eats. In addition, the competition in Vienna is very tough, there are many food delivery services that all invest a lot.

Uber Eats started in Austria around two years ago and was only active in Vienna. Most recently, the company had around 200 self-employed food delivery staff who delivered food to around 500 Viennese restaurants. As compensation, the deliverers should receive an additional payment equal to the average weekly earnings of the respective messenger.

For the few permanent employees of Uber Eats in Austria, opportunities are to be found to remain active in another function in the group. Uber Eats also wants to work closely with its restaurant partners in the coming weeks so that they can continue their business without interruptions.

The withdrawal from the catering delivery business has no effect on the transport service provider Uber in Vienna.

Only two big players left

After the end there will only be two big players in the food delivery market in Austria, namely the German group Delivery Hero, which operates with the Foodora and Mjam brands in Austria, and the Dutch competitor takeaway.com, which operates in Austria is known to the platform lieferservice.at.

The announced end is apparently not inconvenient for the competition. Because Mjam is currently looking for around 300 new bicycle food deliverers and wants to offer the soon-to-be-unemployed Uber Eats delivery staff a safety net, the company announced on Thursday.

"We are looking for around 300 bicycle couriers all over Austria and are offering Uber Eats drivers the opportunity to come to us," said Artur Schreiber, managing director of Mjam and its little sister, foodora, in a broadcast on Thursday. Since the beginning of the year, there has been at least eight euros per hour for all free bike couriers. The company also hopes that restaurants that were previously only listed on Uber Eats will switch to Mjam or foodora.

Uber Eats in 200 cities

In the rest of Europe, Uber Eats' business is doing well, according to the company. Uber Eats is represented in 200 cities in 13 countries across Europe and claims to be the "largest and fastest growing app for food delivery in the region". Uber Eats has been active in more than 350 cities in 35 countries worldwide since it was launched a good three years ago.