What's the way to get IIT

Your way into the IT industry (2)

Today: IT clerks

Commercial training or rather IT? "Your way into the IT industry" introduces you today to the training to become an IT clerk, which conveys a practical and sought-after mixture of business and technical knowledge and should therefore sound particularly exciting for people with a wide range of interests.

Do you like to calculate, do you enjoy working with IT systems and do you enjoy working with people?

Anyone who decides to train as an IT clerk requires a wide range of interests and skills. On the one hand, the training is about having fun working on and with the computer, but on the other hand, it also provides advanced business knowledge. So you shouldn't be afraid of working with numbers, nor should the idea of ​​configuring and maintaining various IT systems give you a headache. For these areas of responsibility, it is important that IT clerks are characterized by a high degree of care and willingness to learn. As far as IT systems are concerned, the desire for lifelong learning is a prerequisite, as it is essential to always be up to date with the latest technology. Care, on the other hand, is required both when configuring new operating systems and when creating calculations, which are an integral part of every project. In addition, character traits such as willingness to perform, combined with an independent way of working, should not be neglected, as it will be part of your tasks - at the latest after completing your training - to provide customer advice even with complex issues. It will be important that you can appear professionally competent and, at best, offer various solutions, but the customer should never get the feeling of being pushed in a certain direction. Here it is important to find the balance between what the customer imagines and what can actually be implemented. So you should be assertive, but still never lose sight of the fact that it is about solutions for a client to design. It can already be seen from this that you will not have any fun in this job if you want to spend the day in a quiet office as without disturbance as possible. Working and communicating with customers represent a high proportion of your working time, which is why an open and communicative nature is a must for IT clerks. If you find yourself in this description: go ahead - the technical know-how can be acquired, this is what training is ultimately there for.

Technical know-how - what is the content of the training?

The training to become an IT clerk is at best a dual training that takes place both in the company and in the vocational school. If you cannot find a training company, there is also the option of purely school-based training. Both options usually take 3 years to complete. During this period, it is important to build up a wide range of specialist knowledge, ranging from the confident use of the technical English language, simple and networked IT systems, market and customer relationships to accounting and controlling. The big plus of dual training within a company is primarily that the theoretical content of the school lessons is usually very well coordinated with the tasks that you have to do within your company and that you can use your newly acquired knowledge directly in the Consolidate practice.

In the first year of the apprenticeship, both in the vocational school and in the company, the focus is therefore on giving you as a trainee an overview and a first glimpse into your diverse work areas. You will learn which work techniques are used in your training company and how the work processes are organized and structured. This goes hand in hand with the fact that you learn to understand the business processes and familiarize yourself with the relevant markets for IT systems in order to be up to date. In addition to developing application systems, you will also learn a lot about simple IT systems. In the following year of training, you will learn more about the technical subject with familiarization with networked systems. But the commercial knowledge is also deepened: Tasks from accounting and controlling are now gradually falling into your work areas as well as the analysis of markets and customer relationships. You will also deal with how and which new systems will be important and need to be created. In addition, there are now also tasks from the area of ​​customer care: You will advise (depending on the industry) customers of your company and work on projects that customers have commissioned. In the last year of training, there are usually no more major technical innovations, but the main thing is to deepen and consolidate the knowledge acquired so far. In the company, however, you will have lost your puppy protection by now - you no longer only work on projects, you can also feel the responsibility of what it is like to plan and carry out a project. This means that you are relatively well equipped for the wild after your training, as you have already been able to test your diverse theoretical knowledge in practice.

And where can I work later?

The industries in which IT clerks can look for a job are just as varied as their training. Every larger company has some kind of IT project for which it is happy to have an internal contact person who knows what he is talking about. Even if IT systems from an external software company are used, the IT clerk in-house can ensure proper maintenance on the one hand and assess the cost-effectiveness of the application on the other. IT clerks as the point of contact between the IT department and the controlling department are, among other things, responsible for assessing the areas where company processes have potential for improvement. On the one hand, he needs knowledge of the markets (in order to know potentially better applications) and, on the other hand, his business management knowledge in order to be able to draw up cost-benefit calculations. Thus, IT clerks have the function of a purchasing advisor for the most sensible IT systems. These areas of responsibility can be found in almost all industries, even if in industries that are not specialized in any form in IT, they are mostly larger companies.


For the sake of better readability, we have mostly only used one gender form, even if all are meant, of course.