Which monthly bill is always too high
Call up your invoice
When eBay processes your payments, you will receive a redesigned monthly invoice. Most sales fees and other costs are automatically deducted from your amounts waiting to be paid out and can be viewed under Payments in My eBay or in your accounting report in Seller Cockpit Pro.
Are you a seller and want to pay an invoice? It's easy to manage and update your payment options, and make a one-time payment on eBay. Please see our help page on how to set and change your payment method
You will receive an email as soon as a new eBay invoice is available. Your invoices will be issued on either the 15th or the last day of the month - depending on when you created your eBay account.
Call up your invoice - opens in a new window or tab
Your invoice in detail
To keep your invoices clear, we only provide details that are relevant to you. Sections that are not relevant to your eBay account that month may not appear on your invoice.
- Amount due - Total amount that you have to pay for the respective month.
- New fees - A breakdown of all listing fees, sales commission, and all other fees incurred during the month. At the bottom of the invoice is a list of the individual fees for each offer.
- Monthly fees and one-time fees - eBay Store Subscriptions, Seller Tool Subscriptions, Late Payment Fees, and Denied Payment Fees.
- Credits - Amounts that we have deposited into your eBay account for various reasons.
- Discounts - all discounts currently applied to your fees, e.g. for top-rated sellers.
- Discounts through special promotions - Here you can see the amount that you have saved on special promotions.
If you have any questions about individual fees, go to your seller account - opens in a new window or tab, scroll to the bottom of the page and select the view for the details you want: fees, Credits, Payments and Refunds or Discounts through special promotions.
- Tax overview (for EU resident sellers) - Breakdown of the new fees in terms of taxable and non-taxable amounts, including applicable VAT.
- Announcements, notices and helpful links - Contains notices and announcements, as well as links to account information, billing calculators, and other sales activity information.
- Invoice details - shows details of individual payments, refunds, discounts, credits and new fees (including VAT if applicable for UK sellers, excluding VAT and indicating the applicable VAT rate for sellers in an EU country other than the UK).
If you sell a large number of items and the section on your invoice details is too long and confusing, you can activate a summarized version of your invoice in your settings - opens in a new window or tab.
Differences between the amount due and the amount charged
Sometimes the amount stated on your invoice is higher than the amount we actually charge you. This can happen when we issue credits to your eBay account between the date we issue your invoice and the date we collect your fees. In this case, you may pay less than the amount stated on your invoice.
We never collect additional fees that aren't listed on your invoice - those amounts due will appear on your next invoice instead.
When can rounding differences arise?
The amount due for your account may differ by a small amount from the total of the individual items on your invoice. This discrepancy is due to the fact that we may round off sales charges, which sometimes contain fractions.
eBay billing cycles
Invoices are issued either on the 15th or on the last day of the month. You can find your personal invoice date on your account balance page in My eBay.
Note: When you register a seller account on eBay, you are automatically assigned a personal billing cycle. This also determines when your payment is due.
As a rule, we will notify you by email within 5 days of the invoice date that your current invoice is ready in My eBay. The due date for your invoice cannot be changed. When your payment is due and when your automatic payment is made depends on the invoice date, the amount of the invoice and whether an automatic payment method is stored on the invoice date.
There are two billing cycles:
|Billing cycle date||When will my invoice be issued?|
|15th of the month||Between the 16th and the 22nd of the month|
|Last day of the month||Between the 1st and the 7th of the month|
If you want to find out your billing date, check your account balance. You can find your billing cycle under Show details behind your account number.
When is the payment due?
Your invoice contains the previous month's payment transactions and any amounts overdue. Your payment is due in full on the next invoice date.
Example: You are assigned to the billing cycle on the 15th of a month. So you will receive the invoice from May 15th, e.g. on May 20th. That means you have to pay the bill by June 15th.
Note: If you've set up automatic payment for your bills, you don't need to make any payments. We will automatically debit the amount due. Please refer to the relevant instructions on your eBay invoice. For more information, see Set and change your payment method.
eBay automatic payment schedule
The eBay fees outstanding for a certain period of time are automatically debited from your bank or credit card account. The time span depends on the invoice date of your user account. For more information, see Set and change your payment method.
|Date of invoice||When will my credit card be charged?||When will my bank account be charged?||When will my PayPal account be charged? *|
|15th of the month||Between the 23rd and the 25th of the month||Between the 23rd and the 25th of the month||Between the 30th and the 2nd of the month|
|Last day of the month||Between the 8th and 10th of the month||Between the 8th and 10th of the month||Between the 15th and the 17th of the month|
* Currently only members of eBay.at can pay their eBay fees via PayPal.
Before making a one-off payment, please determine when your automatic payment will be collected. Please note that the automatic payment process can take approx. 5 days. So allow at least 5 days between one-time payment and automatic payment in order to avoid double payments.
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